What Does OEM Calibration DoWith Your Personal Information?
Privacy Policy, SMS Communications Privacy, Financial Privacy Notice, and SMS Terms & Conditions.
OEM Calibration collects and uses personal information so we can respond to requests, schedule calibration services, provide estimates and quotes, communicate with customers, maintain accounts, improve our website, and run our everyday business. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product, service, website form, or communication you have with us. The information can include:
- Name, business name, mailing address, billing address, telephone number, and email address
- Vehicle, repair, calibration, appointment, estimate, quote, invoice, account, and service information
- Communications sent by phone, email, form submission, chat, SMS text message, or other channels
- Website and device information, including IP address, browser type, pages visited, cookies, pixels, and similar tracking technologies
- Payment, financing, credit, employment, income, or account information where applicable to a transaction or account relationship
When you are no longer our customer, we may continue to use and share information as described in this notice and as permitted or required by law.
We use information to process requests, schedule appointments, provide calibration and related services, send service updates, provide customer support, send account and invoice notices, improve operations, protect our business, comply with law, and send marketing or promotional communications when permitted by law and your preferences.
We may use cookies, web beacons, pixels, LeadConnector, analytics tools, and other third-party technologies to operate website features, remember preferences, measure website performance, understand visitor interactions, support advertising, and improve marketing effectiveness.
Privacy Policy
OEM Calibration respects your privacy. We collect information to provide calibration, scheduling, estimate, account, support, and related business services, and we use reasonable safeguards to protect the information we maintain.
Information We Collect
We may collect personal and business information that you provide directly, information generated through your use of our website, and information received from service providers or business partners when needed to provide our services.
- Name, business name, mailing address, billing address, email address, and telephone number.
- Vehicle, repair, calibration, appointment, estimate, quote, invoice, account, and service-related information.
- Communications you send to us by phone, email, form submission, chat, SMS, or other channels.
- Website and device information, including IP address, browser type, pages visited, referring pages, dates and times of visits, cookies, pixels, and similar tracking technologies.
- Financing, payment, or credit-related information where applicable to a transaction or account relationship.
How We Use Information
We use information for lawful business purposes, including to:
- Respond to requests, schedule appointments, provide estimates and quotes, and complete calibration or related service work.
- Send service updates, appointment reminders, status notifications, invoice reminders, payment-related notices, account messages, and customer support communications.
- Send promotional offers, marketing announcements, and business updates when permitted by law and your communication preferences.
- Improve our website, forms, communications, advertising, operations, customer experience, and service offerings.
- Protect our business, customers, website, systems, and legal rights, and comply with applicable laws and regulatory obligations.
Cookies and Tracking Technologies
Our website may use cookies, web beacons, pixels, analytics tools, LeadConnector, and other third-party technologies to operate website features, remember preferences, measure website performance, understand visitor interactions, support advertising, and improve marketing effectiveness.
You can usually manage cookies through your browser settings. If you disable cookies, some website features may not work as intended.
How We Share Information
We may share information with service providers, contractors, software platforms, website providers, marketing and analytics providers, payment or financing providers, professional advisors, insurers, law enforcement, regulators, or other parties when necessary to provide services, operate our business, comply with law, protect rights, or complete a transaction requested by you.
We do not sell, rent, or trade personal information except as described in this Policy or as permitted by law. We may share information if our business, assets, or operations are transferred, reorganized, or sold.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. No website, network, transmission, or storage system can be guaranteed to be completely secure.
Your Choices and Rights
Depending on where you live and the type of information involved, you may request to access, update, correct, delete, or limit certain uses of your personal information. You may also opt out of marketing communications at any time.
- To opt out of SMS messages, text STOP or reply STOP to any text message from OEM Calibration.
- To request help by SMS, text HELP, reply HELP, or contact us using the contact information below.
- To update or correct your information, contact OEM Calibration directly.
- To opt out of email marketing, use the unsubscribe instructions in the email or contact us.
SMS Communications Privacy
This section applies specifically to mobile phone numbers, SMS opt-ins, text message consent, and SMS communications sent by or on behalf of OEM Calibration.
SMS Information We Collect
When you provide a mobile phone number or opt in to SMS communications, we may collect your name, business information, mobile phone number, communication preferences, opt-in date and method, message history, service requests, appointment information, quote or estimate details, and related account or vehicle information.
How SMS Information Is Used
OEM Calibration may use SMS to send appointment reminders, scheduling updates, estimate and quote notifications, calibration or service status updates, invoice and payment reminders, account notifications, customer support messages, promotional offers, marketing announcements, and other business-related communications.
SMS Opt-In Details and Consent
By providing your mobile phone number and opting in, you consent to receive recurring SMS messages from OEM Calibration. Consent is not a condition of purchase. Message frequency varies based on your relationship and interactions with OEM Calibration.
Opt-Out and Help
You may opt out of SMS messages at any time by texting STOP or replying STOP to any message. After you send STOP, we may send one final confirmation message. For assistance, text HELP, reply HELP, or contact us at (402) 315-5800 or [email protected].
SMS Data Retention
We retain SMS records, consent records, and related communication data for as long as needed to provide services, manage requests, comply with legal obligations, resolve disputes, and enforce agreements.
Financial Privacy Notice
If OEM Calibration collects or uses financial, credit, financing, payment, or account information, this section explains how that information may be handled.
Why We Collect and Share Financial Information
Financial companies and service providers may share customer personal information to run everyday business operations. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires certain businesses to explain how personal information is collected, shared, and protected.
Types of Information
The types of information we collect and share depend on the product or service involved and may include name, address, telephone number, email address, account information, payment history, transaction information, credit history, employment information, Social Security number, income, or information received from third parties.
| Reason We May Share Personal Information | Do We Share? | Can You Limit? |
|---|---|---|
| For everyday business purposes, such as processing transactions, maintaining accounts, responding to legal requests, preventing fraud, or reporting to credit bureaus. | Yes | No |
| For OEM Calibration marketing purposes, such as offering products or services that may interest you. | Yes | No |
| For joint marketing with nonaffiliated financial or business partners. | Yes | No |
| For affiliates' everyday business purposes, including information about transactions and experiences. | Yes | No |
| For affiliates to market to you, where permitted by law. | Yes | Yes |
| For nonaffiliated third parties to market to you. | No | We do not share. |
| For SMS opt-in information or SMS consent to be used by third parties or affiliates for marketing. | No | We do not share. |
Definitions
Affiliates are companies related by common ownership or control. They may be financial or nonfinancial companies. Nonaffiliates are companies not related by common ownership or control. Joint marketing means a formal agreement between nonaffiliated companies that together market products or services.
SMS Terms & Conditions
These SMS Terms & Conditions apply when you opt in to receive text messages from OEM Calibration. By opting in, you agree to these SMS terms.
- Appointment reminders
- Scheduling updates
- Quote notifications
- Service status updates
- Invoice reminders
- Customer support
- Promotional offers
- Marketing announcements
Program Description
OEM Calibration may send SMS messages related to appointments, estimates, service updates, reminders, account activity, support, promotional offers, and marketing communications.
Message Frequency
Message frequency varies based on your requests, appointments, account activity, service needs, and communication preferences.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan.
Opt-Out Instructions
Text STOP or reply STOP to any SMS message to unsubscribe. After you opt out, you may receive one final confirmation message.
Help Instructions
Text HELP or reply HELP for assistance. You may also contact OEM Calibration by phone or email using the contact information below.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your mobile carrier and network availability.
Eligibility 18+
You must be at least 18 years old or have permission from a parent or legal guardian to enroll in SMS communications.
Privacy
Your information is handled according to this Privacy Policy. SMS opt-in information and consent are not shared for third-party or affiliate marketing purposes.
Sample Website Form Disclosure
If you collect phone numbers on a form, the form should include a checkbox or disclosure similar to the following:
Contact OEM Calibration
For questions about this Privacy Policy, SMS Communications Privacy, SMS Terms & Conditions, or your communication preferences, contact OEM Calibration:
